Aftercare for the 21st century

Exceed client expectations and increase revenue by offering tech-enabled aftercare.

After the funeral ends, your families can feel unsure about what to do next. Help them seamlessly settle their loved ones' affairs by offering state-of-the-art technology paired with compassionate, expert support.  Provide peace-of-mind for families, while driving business growth.

What we do 

Cadence lights the path forward for families during their darkest times.

Our easy-to-use online platform provides personalized, step-by-step guidance, task tracking and document automation to help families navigate the complex estate settlement process. Our advisors are available by phone or chat to answer questions, make professional referrals or help tackle hard-to-do tasks. 

We compliment funeral home aftercare programs by giving you a tool you can share with families to streamline, automate and organize the tasks that come next. By partnering with Cadence you can help your families with everything on their plate without adding anything to yours.  

We help executors and families with:

Government Notifications & Benefits

Subscription & Account Closures

Insurance & Pension Claims

Identity Theft Protection

Probate & Tax Guidance

How it works

Our business solution enables seamless client hand-off, collaborative case management and on-demand support for staff. 

  1. Invite clients and track invitations through the Cadence business platform.
  2. Cadence assesses your client’s unique situation through a simple questionnaire.
  3. Cadence builds your client a personalized roadmap, recommends important tasks and resources, and automates the paperwork.
  4. Your client proceeds through the roadmap at their own pace, accessing useful tools along the way.
  5. Our compassionate, expert team of Certified Executor Advisors is available by phone or chat to provide additional guidance for both staff and families.

Why choose us?

We compliment the honourable work you are doing every day to help families through some of the most difficult times of their lives.

  Save staff time 

Automate repetitive paperwork and reduce time spent answering estate-related questions.

  Go above and beyond

Extend guidance and support well beyond the service and your families will be forever grateful. 

  Stay   innovative

Keep pace with the digital age, adapt to consumer expectations and stand out from the crowd. 

  Increase revenue

By partnering with Cadence, you can increase margins, referrals and pre-need sales without lifting a finger. 

What our customers are saying:

 

Excellent Service

Excellent service by Carly. She was very easy to speak to and answered all my questions. Would recommend to any dealing with the loss of someone.

Travis B.

A real win-win partnership

Saskatoon Funeral Home has been working with Cadence the past number of months. We have enlisted their help to assist our funeral families with final estate document services, and it has been a real win-win partnership. Their customer service approach is an extension of our service to families, and their care and attention is evident in the feedback we receive from our clients. By simplifying the paperwork and details of estate documentation, they save the family so much time and stress. We highly recommend their services. 

Morgan E., Funeral home owner, Saskatchewan

Put me at ease

They were so helpful and put me at ease. I am very grateful to them for their insight and they gave me not only the help I needed to deal with mom’s paperwork etc. but also helped me to start preparing ahead for when my dad is gone and also to get a portfolio arranged for ourselves so our children will have it easier when our time comes. I will always be grateful for the help the team at Cadence gave me and for their kindness. I highly recommend their services to anyone in this trying situation.

Terry B.

Supportive and compassionate services

 Our partnership with Cadence ensures families can navigate the estate settlement process with ease. We understand that the process can be overwhelming, so we chose a partner that values providing supportive and compassionate services as much as we do.

Mallory G., Cremation services provider, Ontario

Cadence was a lifesaver

Devastation is the word I would use to describe the feeling I felt when I lost my mom. Common sense and problem solving escaped me, because I was so filled with grief. Cadence was a lifesaver. The team of people were professional, kind and compassionate. They were there when I was ready to deal with the business aspect of my mother’s death.

Christine B.

Friendly and understanding staff

Very friendly and understanding staff. The website is very helpful for the executor of a will. Thank you!

Robert H.

This service was super helpful

This service was super helpful. When I didn’t know where to start with my Dad’s estate, our advisor walked us through step by step in a friendly and helpful way. The system is personalized and very user-friendly, and gave me confidence as I moved through what could have been a complicated and overwhelming process. I’m thrilled!

Karen U

High quality online support

I found the quality of the on-line support very good and the process support document provided me with useful items that I was unaware of. Thank you!

Paul K.

A powerful solution

There is tremendous value in the Cadence product and services. Cadence provides an effective overview of estate settlement steps and a powerful solution for a specific, time-consuming step. Kind of like providing a view of the chain while also being a link in the chain.

Ron Balachandra, CEO, Executor Depot